Privacy Policy

1. Introduction

Welcome to Loot Box BD. Your privacy is critically important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website to purchase in-game currency, game top-ups, and other digital goods.

2. Information We Collect

To provide a seamless top-up experience, we collect specific types of information:

• Order Information: Your in-game Player ID (UID) and server region required to deliver the purchased items. We never ask for your gaming account password.
• Contact Details: Email address and phone number for sending order confirmations, invoices, and customer support.
• Payment Data: Transaction IDs or mobile banking numbers (e.g., bKash, Nagad, Rocket) used to verify payments. Actual payment processing is handled by secure third-party gateways.

3. How We Use Your Information

We use the collected information strictly for the following purposes:

• To process and instantly deliver your game top-ups (Free Fire, PUBG Mobile, COD, etc.).
• To provide reliable customer support and resolve order disputes.
• To send transactional emails, receipts, and important service updates.
• To prevent fraudulent activities and ensure the security of our platform.

4. Data Security

We take security seriously. All personal data is protected using standard encryption protocols (SSL). Your payment transactions are processed securely, and we do not store your sensitive financial information (like credit card PINs or mobile banking passwords) on our servers.

5. Third-Party Sharing

We do not sell, rent, or trade your personal information to any external parties. However, we may share your Player ID (UID) with official game publishers and authorized distribution partners solely for the purpose of delivering your purchased in-game currency.

6. Cookies

Our website uses basic cookies to enhance your browsing experience, remember your preferences, and keep you logged in. You can choose to disable cookies through your browser settings, though some website features may not function properly.

7. Changes to This Policy

Loot Box BD reserves the right to update this Privacy Policy at any time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.